Appeal Deadlines & Reminders – Framvo

When a moderation action is taken that is eligible for an appeal, you do not have unlimited time to act. Moderation actions must be appealed promptly to ensure fairness and efficiency.

The 30-Day Window#

From the exact date and time your campaign is temporarily removed or your account is temporarily banned, you have a strict 30-day window to submit an appeal.

If you have not submitted an appeal before the deadline:

The appeal window will permanently close.
For campaigns, a removed-temporary status will effectively become permanent, and you will no longer be able to restore the campaign.

An appeal submitted on time remains pending for review even if the deadline later passes. The expiry job does not automatically reject that pending appeal.

Reminders#

To help you ensure you do not miss your window, Framvo's automated system will gently reach out:

In-App Notifications: We will send you an in-app reminder regarding your campaign 7 days, 3 days, and 1 day before the deadline expires.
Emails: If your entire account has been banned, you will receive email reminders at those exact same intervals (7, 3, and 1 day).

[!TIP] Check your spam or junk folders if you do not see these emails in your inbox!

Reminders depend on scheduled jobs and delivery; they do not extend your deadline. Do not wait until the last minute. The sooner you submit an appeal, the sooner our team can review your case.

The 30-Day Window#

From the exact date and time your campaign is temporarily removed or your account is temporarily banned, you have a strict 30-day window to submit an appeal.

If you have not submitted an appeal before the deadline:

The appeal window will permanently close.

For campaigns, a removed-temporary status will effectively become permanent, and you will no longer be able to restore the campaign.

An appeal submitted on time remains pending for review even if the deadline later passes. The expiry job does not automatically reject that pending appeal.

Reminders#

To help you ensure you do not miss your window, Framvo's automated system will gently reach out:

In-App Notifications: We will send you an in-app reminder regarding your campaign 7 days, 3 days, and 1 day before the deadline expires.

Emails: If your entire account has been banned, you will receive email reminders at those exact same intervals (7, 3, and 1 day).

[!TIP] Check your spam or junk folders if you do not see these emails in your inbox!

Reminders depend on scheduled jobs and delivery; they do not extend your deadline. Do not wait until the last minute. The sooner you submit an appeal, the sooner our team can review your case.