In-App Notifications

To keep you updated on important events regarding your account and campaigns, Framvo uses a real-time in-app notification system.

The Notification Bell#

You can access your notifications by clicking the Bell icon located in the top navigation header. When you have unread notifications, a badge with the unread count will appear over the bell.

• Real-Time Delivery: Because the system is built on real-time database connections, new notifications can appear without a browser refresh while the connection is active. Delivery can be delayed by connectivity or device state.
• Viewing All Notifications: You can see a complete history of your notifications by clicking "View all" in the dropdown, or by opening your notification history. In the current mobile app, open More → Notifications.

What Notifications You Will Receive#

Our notification system is reserved for important account and safety updates, including:

• Moderation Actions: Alerts when your campaign is flagged as under-review or if it has been removed.
• Appeal Updates: Status changes regarding your appeals, including when an appeal is submitted, approved, or rejected.
• Deadline Reminders: Alerts sent 7, 3, and 1 day before your safety appeal window expires.
• Account Actions: Notifications regarding profile reviews, warnings (like warningIssued), or account-level actions.

Simply click on a notification to be routed to the relevant action page, such as your profile settings or your appeals dashboard.

Mobile Push Notifications#

In mobile versions that support push, open Settings → Preferences → Push notifications and choose Enable push notifications. Your phone will ask for permission. This choice applies to the current account on that device.

Push previews say that a new notification is available; they do not show the details of moderation decisions. Tap the alert and sign in to the matching account to read it. Delivery depends on your connection and your phone's notification settings.

Turn push off using the same preferences screen or your phone settings. Your in-app inbox and security emails remain available. Push requires a compatible installed mobile build and is unavailable in Expo Go on Android.