Frame Image Requirements

A Frame campaign relies on transparency so that a supporter's photo can be placed behind your design. Therefore, the image you upload must meet specific technical requirements to work correctly.

Required Specifications#

• File Format: MUST be .png. Framvo requires PNG for frame uploads. JPEG does not support transparency; WebP can support it, but is not accepted for this upload type.
• File Size: Maximum 5 MB.
• Transparency Minimum: Your image must have at least 5% transparent pixels. The transparency is what creates the "cutout" for the supporter's photo.
• Aspect Ratio: A 1:1 (Square) aspect ratio is highly recommended for the best display across social media profile pictures.

Common Mistakes#

The most frequent reason a frame upload fails is a white background.

When exporting your design from tools like Canva, Photoshop, or Figma, ensure you export with the "Transparent Background" option checked. If the photo opening is solid white or black, the photo cannot show through it. A frame with less than 5% transparent pixels is rejected.

We automatically check for transparency during upload using our internal validation system. If your frame doesn't pass, check the error message and re-export the file with a real transparent opening. See transparent PNG troubleshooting.