Managing Your Campaigns
How to view your active campaigns and track your support metrics.
Once you've published a campaign, you can keep track of its performance and manage it right from your profile.
Accessing Your Campaigns#
To view all your active campaigns, simply navigate to your Profile page.
Under the main header (where your total lifetime Supports and Campaigns stats are aggregated), you will find the Campaigns section. If you have many campaigns, you can navigate through the pages using the pagination controls.
Manage a campaign#
Open your campaign's three-dot menu and choose Manage campaign. All campaign tools are free. The website keeps optional controls in expandable sections; the app offers the same tools from its management screen.
- Edit the title and description without changing the existing campaign link.
- Add up to nine alternate designs, alongside the original. Each can be a transparent PNG frame or a background image. Supporters choose a design before adding their photo.
- Add a logo, banner, accent color and an optional HTTPS action button for your website, registration or donation page.
- Set an optional launch time and closing time. Dates use your device timezone. Scheduled campaigns open automatically; closed campaigns show an ended message.
- Enable one optional personalized text field, such as a name or role. Choose its placement and color, and check that it is readable across all designs. Text stays on the participant's device.
- Choose a category, provide a sharing caption, or create a named distribution link and QR code.
Use Save changes to publish your edits. Leaving before saving may discard them. Updating a campaign does not change images people already downloaded.
Archive stops new participation and removes the campaign from discovery. Its direct link shows an informative message. Restore returns it to its saved schedule, so a past closing date still prevents participation. Duplicate creates a separate archived copy with its own link and zero activity counts; review and restore it when ready.
Discovery can take up to about 30 seconds to reflect a schedule boundary. Current participation availability is checked separately when preparing a new download or save.
Campaign reports#
On the website, open Results to view the last 7, 30 or 90 days, export a CSV, or print/save the report as PDF. In the app, expand Campaign report to view and export the last 30 days. Named links let you compare recorded visits from channels such as a newsletter and event poster.
Reports show recorded actions, including repeats. Visits are not unique people, shares do not prove publication, and action-button clicks do not prove a registration or donation. Lifetime supports and the new reporting events are separate measurements and may differ. Earlier activity cannot be reconstructed if it was never recorded. Event history is retained for 90 days through routine cleanup.
Tracking Metrics#
Each campaign in your gallery displays recorded support totals to help you follow participation:
- Supports: The number displayed on each campaign card indicates how many download actions were recorded for that campaign. Repeat actions by the same person can count again; retries of the same request are deduplicated. This is not a count of unique people or proof that the image was saved or shared.
Deleting Campaigns#
If a campaign has ended its run—for example, if an event is over—you can choose to delete it:
- Locate the campaign on your Profile page.
- Click the options menu on the campaign card.
- Select Delete Campaign.
[!WARNING] Please note that deleting a campaign removes it from the Framvo directory and prevents new supporters from using it. However, it does not delete or affect the photos that supporters have already downloaded and shared to their personal social media accounts.
Web and App#
On the website, open Profile from the navigation. In the current mobile app, open More → Profile to see your published campaigns. Use the same creator account to access them across devices. Your local drafts and Library images stay on their original device.
Read support count definitions before reporting campaign results. If you are recreating artwork from another service, follow the migration checklist.
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